Your Shopify & WooCommerce Orders Confirmed Automatically — Before the Courier Leaves

EcomFelcon calls your customers the moment an order is placed. Confirms address, payment, and order details. Logs everything to your dashboard. No staff needed.

The Problem

Unconfirmed Orders Are Costing You More Than You Think

COD stores lose 20–40% of orders to failed deliveries. Wrong address, no one called to verify, courier dispatched anyway — you pay shipping both ways. Manual calling teams are slow, inconsistent, and expensive. Every hour you wait, the customer gets colder.

01

Wrong Addresses

Confirmed too late — by then your courier is already dispatched and rolling.

02

Missed Orders

Manual calling teams miss orders during peak hours and on weekends.

03

No Audit Trail

No record of who confirmed what. Disputes with customers and couriers pile up.

04

Double Shipping Loss

Every failed delivery costs you shipping both ways — plus the lost sale.

The Fix

Let AI Make Every Confirmation Call — Instantly

EcomFelcon picks up where manual teams fall short. Calls go out the second an order lands, confirm everything in the customer's own voice, and log it all back to your dashboard.

01

60-Second Calls

Calls go out within 60 seconds of every new order — day or night.

02

Voice Confirmation

Customer confirms address, payment method, and order details by voice.

03

Auto-Logged & Transcribed

Every call is logged, transcribed, and added to your dashboard automatically.

04

SMS Fallback

Failed calls trigger automatic SMS follow-up — nothing falls through the cracks.

How It Works

From order placed to customer confirmed — in under 60 seconds

Six steps, fully automated. You connect once, and EcomFelcon runs in the background for every order, day and night.

01
Step 01

Connect your store

Authorize via Shopify OAuth or WooCommerce API key. Takes two minutes, no developer needed.

02
Step 02

A new order lands

We detect the order the moment it's placed — COD only, or all orders. Your choice.

03
Step 03

AI places the call

Your customer receives a call within 60 seconds. The AI sounds natural — not robotic.

04
Step 04

Customer confirms by voice

Address, payment method, and order details — all verified through a real conversation.

05
Step 05

Logged to your dashboard

Call outcome, transcript, and confirmation status saved automatically. Full audit trail.

06
Step 06

SMS fallback on no-answer

If they don't pick up, an SMS follow-up fires automatically. Nothing falls through.

Smart Features

Smart features for smart workflows

Built for the small details that make the difference between a confirmation tool and a confirmation system.

Urdu + Multilingual Voice

Switch your AI agent between Urdu, Roman Urdu, and English. Perfect for South Asia and the Middle East.

Real-Time Dashboard

Watch call volume, confirmation rate, and revenue saved update live as your store runs.

Full Call Transcripts

Every conversation is transcribed and searchable. Filter by status, outcome, or keyword in seconds.

Smart Retry Logic

Missed calls retry on a back-off schedule and trigger SMS fallback before they're marked unconfirmed.

Custom Call Scripts

Tweak tone, language, and the questions your AI asks. Match your brand voice without writing code.

API Access & Webhooks

Plug confirmation outcomes into your ERP, CRM, or fulfilment workflow with a few lines of code.

Powerful Benefits

Numbers that move your bottom line

Smarter confirmation workflows, fewer failed deliveries, and a calling layer that pays for itself in the first week.

−42%
Failed deliveries

Smoother Deliveries

Wrong addresses caught before dispatch. Fewer returns, fewer angry calls, more orders that actually arrive.

−$1.8k
Per month avg.

Direct Cost Savings

Replace a full-time calling team with software that runs 24/7. Cut payroll and double shipping losses.

99.4%
Confirmation accuracy

Accurate Orders

Confirm address, payment, and quantity in the customer's own voice. Disputes drop. Audit trail stays clean.

<60s
Time to first call

Faster Confirmation

First call goes out in under 60 seconds. Catch the customer before they cool off or cancel.

0
People needed

Zero Staff Overhead

No agents to hire, train, or replace. The AI handles weekends, late nights, Eid sales — without a break.

+3.2x
ROI in week one

Bigger Margins

Every confirmed order is one you don't lose to a returned package. Margin per order climbs immediately.

Use Cases

Built for businesses that can't afford failed deliveries

From scrappy COD stores to high-volume Shopify operations, the confirmation layer scales with whatever you throw at it.

COD Ecommerce Stores

Confirm every cash-on-delivery order before dispatch. Eliminate wrong addresses and fake orders before they cost you.

High-Volume Shopify Stores

Handle hundreds of confirmation calls simultaneously without hiring a single person. Scale without the overhead.

Wholesale & B2B Suppliers

Confirm bulk orders, delivery slots, and quantities automatically. Keep your dispatch team focused on fulfilment, not follow-up calls.

Early Results

What store owners say after their first week

Beta feedback from real stores running EcomFelcon across Shopify and WooCommerce.

★★★★★

We were losing 3–4 orders a day to wrong addresses and nobody following up. EcomFelcon cut that to almost zero in the first week. Setup took 10 minutes.

BU

Beta User

Shopify Store Owner, Pakistan

★★★★★

The AI sounds completely natural in Urdu. My customers don't even realise they're talking to a bot until I tell them.

HK

Hira K.

Apparel Brand, Karachi

★★★★★

We run a flash sale every Friday and 200+ orders land in 30 minutes. The system calls every single one — without us touching anything.

BU

Beta User

Cosmetics, Lahore

★★★★★

Failed-delivery rate dropped from 28% to under 6% the week after we plugged it in. That alone paid for the entire year.

OL

Operations Lead

Electronics Reseller

★★★★★

We were losing 3–4 orders a day to wrong addresses and nobody following up. EcomFelcon cut that to almost zero in the first week. Setup took 10 minutes.

BU

Beta User

Shopify Store Owner, Pakistan

★★★★★

The AI sounds completely natural in Urdu. My customers don't even realise they're talking to a bot until I tell them.

HK

Hira K.

Apparel Brand, Karachi

★★★★★

We run a flash sale every Friday and 200+ orders land in 30 minutes. The system calls every single one — without us touching anything.

BU

Beta User

Cosmetics, Lahore

★★★★★

Failed-delivery rate dropped from 28% to under 6% the week after we plugged it in. That alone paid for the entire year.

OL

Operations Lead

Electronics Reseller

★★★★★

I used to pay a full-time person just to make confirmation calls. Now the AI handles 200+ calls a day and the dashboard shows me everything.

BU

Beta User

WooCommerce Store, UAE

★★★★★

Setup took less time than ordering lunch. Connected our Shopify store, picked a script, and we were live before the kitchen called back.

F

Founder

Home Goods DTC

★★★★★

What I love is the SMS fallback. When the customer doesn't pick up, the loop closes on its own. We never have to chase anything.

BU

Beta User

WooCommerce, Multan

★★★★★

The dashboard is the part I didn't expect to love. Every order, every transcript, every retry — clean log. Disputes with couriers basically ended.

SM

Store Manager

Beauty & Skincare

★★★★★

I used to pay a full-time person just to make confirmation calls. Now the AI handles 200+ calls a day and the dashboard shows me everything.

BU

Beta User

WooCommerce Store, UAE

★★★★★

Setup took less time than ordering lunch. Connected our Shopify store, picked a script, and we were live before the kitchen called back.

F

Founder

Home Goods DTC

★★★★★

What I love is the SMS fallback. When the customer doesn't pick up, the loop closes on its own. We never have to chase anything.

BU

Beta User

WooCommerce, Multan

★★★★★

The dashboard is the part I didn't expect to love. Every order, every transcript, every retry — clean log. Disputes with couriers basically ended.

SM

Store Manager

Beauty & Skincare

Pricing

Simple pricing that scales with your orders

Start free. Upgrade when you grow. No hidden fees, no contracts.

Starter

Free Forever

Perfect for testing

$0/month

  • 50 confirmation calls/month
  • Shopify & WooCommerce integration
  • Basic dashboard
  • Email support

Growth

Most Popular

For growing stores

$29/month

  • 500 confirmation calls/month
  • Full dashboard + call transcripts
  • SMS fallback on failed calls
  • Priority support

Scale

For high-volume stores

$79/month

  • 2,000 confirmation calls/month
  • Advanced analytics
  • Custom call scripts
  • Dedicated onboarding

Enterprise

For large operations

Custom

  • Unlimited calls
  • Urdu + multilingual voice support
  • API access
  • SLA + dedicated support

All plans include: Shopify & WooCommerce integration · Call logging · Dashboard access · 7-day free trial on paid plans

Questions

Frequently asked questions

Yes. You can configure EcomFelcon to only call COD orders, or all orders. Most stores choose COD-only to keep call volume lean and targeted.

EcomFelcon retries automatically after 10 minutes. After 2 failed attempts, the order is flagged in your dashboard and an SMS fallback is triggered on Growth plan and above.

Yes. Urdu language support is available on all plans. The call script can be set to Urdu, Roman Urdu, or English depending on your customer base. Switching languages takes two minutes.

About 10 minutes. Connect your store via Shopify OAuth or WooCommerce API key, set your call script, and go live. No developer or technical knowledge required.

No hard limit. If 100 orders come in at the same time during a flash sale, all 100 calls go out simultaneously. The system scales with your order volume automatically.

Yes. Monthly plans, no contracts. Cancel anytime from your dashboard. If you're on the free plan, there's nothing to cancel — just stop using it.

Stop Losing Orders to Unconfirmed Deliveries

Connect your store in 10 minutes. EcomFelcon starts making calls immediately. No code, no team, no manual effort.